# Studio @ 31 Privacy Policy
Effective date: 13 August 2026
Studio @ 31 respects your privacy and is committed to protecting any personal information you provide when using our website, making a booking, or contacting us.
This privacy policy explains what information we collect, how we use it, and your rights regarding your personal data.
## Who we are
Studio @ 31 is a creative workshop and events business based in Bewdley, Worcestershire.
For the purposes of data protection legislation, Studio @ 31 is the data controller responsible for your personal information.
Contact details:
Email: contact@studioat31.co.uk
## Information we collect
We may collect the following information when you use our website or contact us:
- Name
- Email address
- Telephone number
- Booking details
- Number of places booked
- Information provided when contacting us with an enquiry
- Payment-related information where required to process bookings
We only collect information that is necessary to provide our services and manage bookings.
## How we use your information
We may use your information to:
- Process and manage workshop bookings
- Contact you regarding your booking
- Respond to enquiries
- Provide information about workshops, events, or changes to bookings
- Process payments where applicable
- Maintain accurate business records
- Improve our website and services
We will not use your personal information for purposes unrelated to the service you have requested without your permission.
## Website and booking information
Our website may allow you to book places on workshops and events.
When you make a booking, we may collect your name, contact details and booking information so that we can manage your attendance and communicate important information about the event.
Payment processing may be handled by third-party payment providers. Studio @ 31 does not store your full payment card details.
## Sharing your information
We do not sell, rent or trade your personal information.
We may share information with trusted service providers where necessary to operate our website and booking services, such as:
- Website hosting providers
- Booking and payment providers
- Email service providers
These providers are only permitted to use your information to provide services on our behalf.
We may also disclose information where required by law.
## Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Website performance and analytics
- Remembering preferences
You can choose to disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
## Third-party links
Our website may contain links to external websites, including social media platforms such as Facebook and Instagram.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their own privacy policies when visiting external sites.
## How long we keep your information
We retain personal information only for as long as necessary to provide our services, manage bookings, meet legal obligations, and maintain appropriate business records.
When information is no longer required, it will be securely deleted or anonymised.
## Your rights
Under UK data protection law, you have rights including:
- The right to request access to the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information where appropriate
- The right to object to certain uses of your information
- The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
## Contact us
If you have any questions about this privacy policy or how we handle your information, please contact:
Studio @ 31
Email: contact@studioat31.co.uk
## Changes to this policy
We may update this privacy policy from time to time to reflect changes to our services, legal requirements, or how we process information.
Any updates will be published on this page with the revised effective date.